Privacy Policy for PSV Compliance and Training
This Privacy Policy describes how PSV Compliance and Training, including its trading names PSV Training, PSV Compliance, and myCPC.Online (collectively referred to as “we,” “us,” or “our”), collects, uses, and protects your personal data.
Our registered office is at 44 Bath Hill, Keynsham, Bristol, BS31 1HG.
We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable data protection laws in the United Kingdom.
1. Information We Collect We may collect and process the following types of personal data about you, which may be collected and supplied by you via: Social media sites Our websites Scorecards Email correspondence Publicly available directories Telephone calls Any other lawful manner in which we have come across your information and data. The personal data we collect may include (but is not limited to): Your name Contact information (such as address, email address, and telephone number) Professional information (such as your driving licence details, employment information relevant to Driver CPC) Information related to your engagement with our services and courses Any other information you voluntarily provide to us.
2. How We Use Your Data We may use your personal data for the following purposes: To provide you with the services and information you request, including Driver CPC training and compliance services. To process your bookings and manage your account. To communicate with you regarding your courses, bookings, and any relevant updates. For marketing purposes: To inform you about our latest courses, services, promotions, and relevant industry news that we believe may be of interest to you. For internal administrative purposes, such as record-keeping and improving our services. To comply with legal and regulatory obligations.
3. Data Sharing We will not sell your personal data to any other company. However, we may share your data with the following categories of recipients where necessary for the purposes outlined above: Our employees and contractors who need access to the information to perform their duties. Third-party service providers who assist us in delivering our services (e.g., IT support, platform providers for online courses). We ensure these providers are contractually obligated to protect your data. Regulatory bodies and legal authorities if required by law.
4. Data Security We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or alteration. These measures are regularly reviewed and updated to maintain their effectiveness.
5. Your Rights Under data protection laws, you have certain rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you. You can do this by emailing us at [email protected].
We will aim to respond to your request within a reasonable timeframe and in accordance with the law.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal data.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object to Marketing: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You can withdraw your consent for marketing communications by emailing us at [email protected].
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, if you believe that we have not complied with data protection laws.
6. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, compliance with legal obligations, resolving disputes, and enforcing our agreements. The specific retention period will depend on the nature of the data and the purposes for which it is processed.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. Please review this policy periodically for any updates.
8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us by email at: [email protected] Or by mail at: PSV Compliance and Training 44 Bath Hill Keynsham Bristol BS31 1HG
This Privacy Policy was last updated on April 23, 2025.